Dedicated Account Management

Dedicated Account Management

Proactive Financial Support You Can Rely On

At Locums Pay, we believe that personal service is key to successful financial management. That’s why every client is assigned a Dedicated Account Manager to provide ongoing support and tailored advice. Your account manager will be your primary point of contact for any payroll, tax, or financial questions, ensuring you always have someone you can rely on.

What You Can Expect

Contact Us for Personalised Solutions Today!

Get in touch today to see how we can support your financial success.

Your Personal Financial Partner: Always Here to Help

With Locums Pay, you will have a dedicated account manager who takes the time to understand your unique financial needs. From day one, your account manager works closely with you to offer tailored solutions and advice, ensuring that your payroll, taxes, and finances are managed seamlessly. We go beyond simply answering questions—we actively monitor your account and offer proactive support, identifying opportunities to optimise your earnings and ensure you stay compliant with all regulations.

We pride ourselves on providing fast response times, ensuring that any query regarding payslips, tax deductions, or expense claims is handled promptly and accurately. Additionally, we keep you informed with regular updates and reviews of your financial situation, helping you make informed decisions as your circumstances change. With Locums Pay, you receive not only expert financial management but also a partner who is always looking out for your best interests.

Locums Pay Privacy Overview

Privacy Policy

Locums Pay Ltd
Effective Date: 10h-October-2024

At Locums Pay Ltd ("Locums Pay", "we", "us", or "our"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect personal information directly from you or automatically through our website. The types of information we collect include:

  • Personal Identifiable Information (PII): Name, contact details (email, phone number), National Insurance number, tax information, and bank details.
  • Financial Information: Payment details, billing information, and employment details for managing payroll.
  • Technical Information: IP address, browser type, device type, and website usage data (collected via cookies or other tracking technologies).
  • Communication Data: Records of any correspondence between you and Locums Pay, including emails, phone calls, and messages.

2. How We Use Your Information

We use the personal information we collect to:

  • Provide and manage our payroll services, including processing payments, tax filings, and compliance.
  • Communicate with you regarding your account, service updates, or any inquiries.
  • Ensure compliance with UK laws, such as tax regulations, IR35 compliance, and National Insurance contributions.
  • Enhance our services, improve website functionality, and personalize your experience.
  • Maintain internal records and fulfill legal obligations, such as maintaining accurate financial records.

3. How We Share Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party providers who assist us in delivering our services (e.g., payment processors, accountants, compliance services).
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests or court orders.
  • Business Transfers: In the event of a business merger, acquisition, or sale, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with other third parties with your explicit consent.

4. Your Data Protection Rights

As a user of our services, you have certain rights under data protection laws, including:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You may request that we delete your personal data, subject to legal obligations.
  • Right to Restriction: You can request the restriction of processing your data under certain circumstances.
  • Right to Data Portability: You may request the transfer of your data to another service provider.
  • Right to Object: You can object to the processing of your personal data in certain situations.

To exercise any of these rights, please contact us at info@locumspay.co.uk.

5. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it. While we strive to safeguard your information, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer necessary, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us track website usage, remember your preferences, and deliver targeted content.

You can adjust your browser settings to refuse cookies, but some parts of our website may not function properly if cookies are disabled.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the effective date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Locums Pay Ltd
Company Number: 12591821
Email: info@locumspay.co.uk
Address: Business First, Office Vo-1 Millennium Road,
Ribbleton, Preston, England, PR2 5BL